Privacy Policy for Qalb

Introduction

COCIVAI LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, store, and share your information when you use our Qalb mobile application ("App").

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our App, including:

• Personal Information: We may collect personal information that you voluntarily provide to us, such as your location for prayer times and Qibla direction.
• Usage Data: We collect information about how you interact with our App, including features you use, time spent on the App, and other usage patterns.
• Device Information: We collect information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
• Local Storage: The App stores data locally on your device to provide personalized experiences and offline functionality.

How We Use Your Information

We use the information we collect about you or that you provide to us to:

• Provide, maintain, and improve our App and its contents.
• Personalize your experience with the App, including providing accurate prayer times based on your location.
• Develop new features, products, and services.
• Communicate with you about updates, security alerts, and support messages.
• Understand how users interact with our App to improve functionality and user experience.
• Protect the security and integrity of our App.

AI Features and Data Processing

Qalb uses artificial intelligence to provide Islamic resources, tools, and services. When you interact with our AI features:

• Your queries may be processed by third-party AI services like OpenRouter.ai.
• We use Pinecone for vector database services to enhance AI responses.
• We do not use your queries to train AI models without your explicit consent.
• AI-generated content is based on Islamic sources but should not be considered as authoritative religious rulings.

Data Storage and Security

We prioritize the security of your data and employ reasonable measures to protect your personal information:

• Most of your data is stored locally on your device.
• Any data transmitted to our servers is encrypted using industry-standard protocols.
• We regularly review our data collection, storage, and processing practices to prevent unauthorized access.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide:

• To comply with any court order, law, or legal process.
• To enforce our rights arising from any contracts entered into between you and us.
• To protect the rights, property, or safety of COCIVAI LLC, our customers, or others.
• With third-party service providers who perform services on our behalf.

Your Choices About Your Information

You can set your browser or mobile device to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may not function properly.

You can choose not to provide location data, but this may limit certain features like prayer times and Qibla direction.

Children's Privacy

Our App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through an in-app notice.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

support@cocidev.com

COCIVAI LLC
Qalb Privacy Team

App Store Information

Qalb is available on the Apple App Store and Google Play Store. Each platform may collect additional information as outlined in their respective privacy policies. We encourage you to review the privacy policies of these third-party services.